Privacy Policy

Last updated: September 2026

This policy explains what information Volta Stays collects when you use this website or book a stay with us, how we use it, and what choices you have.

1. Who we are

Volta Stays operates short-term rental properties in Atlanta, Georgia. If you have any questions about this policy or about the information we hold,
call or text us on +1 (678) 310-4677.

2. Information we collect

We collect information you give us directly when you make a booking or get in touch. This typically includes your name, email address, phone number, the number of guests in your party, your stay dates, and any information you choose to share with us in a message.

Where you make a booking, our booking provider collects the payment details needed to process your reservation. We do not store your full card details ourselves.

If you enquire about property management, we collect the details you provide about your property along with your contact information.

3. Information collected automatically

Like most websites, this site collects some technical information automatically when you visit — such as your IP address, browser type, device type, the pages you view and how you arrived at the site. This is used to keep the site working properly and to understand how it is used.

4. Cookies

This site uses cookies and similar technologies. Some are necessary for the site to function, including for the booking process. Others help us understand how visitors use the site so we can improve it. You can control cookies through your browser settings, though disabling some may affect how the site works.

5. How we use your information
  • To take and manage your booking, including sending confirmations, door codes and check-in details
  • To send you the rental agreement and, where relevant, the pool and spa waiver
  • To answer your questions before, during and after your stay
  • To respond to property management enquiries
  • To keep our properties and our neighbours safe, including enforcing our house rules
  • To operate, maintain and improve this website
  • To meet our legal and tax obligations
6. Who we share it with

We share information only where it is needed to run our business. This may include our booking and property management systems, payment processors, cleaning and maintenance teams, listing platforms where your booking originated there, and our website host and email provider.

We may also share information where we are required to by law, or where it is necessary to protect our property, our team or our guests.

We do not sell your personal information.

7. Security cameras

External security cameras may be in place at entrances and driveways at our properties. There are no cameras inside any property, and none in any private outdoor space such as a pool area or hot tub. Footage is used only for property security.

8. Noise monitoring

Our properties use external noise monitoring devices. These measure sound levels only. They do not record audio and they do not capture conversations.

9. How long we keep your information

We keep booking information for as long as we need it to manage your stay and to meet our legal, accounting and tax obligations. Enquiries that do not lead to a booking are kept only as long as they are useful, then deleted.

10. Your choices

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. You can also ask us to stop sending you marketing messages at any time — every marketing email includes an unsubscribe link. To make any of these requests, call or text us on +1 (678) 310-4677.

11. Children

This website is not intended for children, and we do not knowingly collect personal information from anyone under 13. Children are of course very welcome to stay at our properties as part of a booking made by an adult.

12. Links to other websites

This site may link to other websites, such as local attractions or listing platforms. We are not responsible for their privacy practices, and we would encourage you to read their policies.

13. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

14. Contact us

For any question about this policy or about your personal information, call or text +1 (678) 310-4677.